
Lombok Tourism MarketVisitor Demand, Supply & Growth Forecasts
The following data is drawn entirely from two primary sources: the World Bank Market Analysis and Demand Assessment for Lombok (prepared by Horwath HTL and Surbana Jurong, 2016) and the Integrated Tourism Master Plan for Lombok (prepared by PT AECOM Indonesia for the Government of Indonesia, 2020). Both are cited throughout. No figure on this page comes from Kinnara Capital.
Where Lombok Started: The 2015–2017 Baseline
The World Bank's 2016 analysis established the baseline. In 2015, total visitors to Lombok Island reached 1,982,427 — roughly equal parts international (1,029,779) and domestic (952,648). This represented fourfold growth in international arrivals since 2009, at a CAGR of 33%.
By 2017 — the base year used by the AECOM ITMP — total visitors had grown to approximately 2.9 million: 1.7 million domestic and 1.2 million international. Growth in 2018 was disrupted by the Lombok earthquakes, but the underlying demand trajectory was fully intact.
Total visitors in 2015
International visitors in 2015
Domestic visitors in 2015
CAGR in international arrivals (2009–2015)
Total visitors by 2017
Growth in international arrivals since 2009
Source: World Bank MADA, Horwath HTL / Surbana Jurong, 2016; AECOM ITMP, 2020
Who Visits Lombok: International Visitor Profile
The World Bank's commissioned analysis produced the most detailed visitor demographics available for Lombok. In 2015, the international market was structured as follows:
Primary source markets: Netherlands, Germany, UK, France, Italy. Stayed 4–7 nights. Arrived mostly via Bali. Indonesia remained a once-in-a-lifetime destination for most Europeans, positioning Lombok as a premium add-on.
Grew significantly on the back of direct Jetstar Perth flights (discontinued October 2014) and Bali spill-over. In 2015, only 9% of Australian visitors to Indonesia visited NTB Province — versus 89% visiting Bali. The gap represents Lombok’s single largest unrealised demand pool from an established market.
Primarily Malaysia (driven by direct Kuala Lumpur connections and cultural-religious affinity) and Singapore (weekend getaway market).
North and South American source markets.
Horwath HTL identified this as the most important structural growth opportunity: these markets were almost entirely absent not because Lombok lacked appeal but because the product — branded, international-standard resort accommodation — did not yet exist on the southern coast.
Primary Visitor Motivations
The primary motivation for international visits was admiring the beauty of the landscape (the dominant response across all source markets), followed by water sports — particularly diving — and cultural activities. Leisure accounted for 81% of international arrivals. Business for 6%.
Source: World Bank MADA, Horwath HTL / Surbana Jurong, 2016
Who Visits Lombok: Domestic Visitor Profile
Domestic visitors reached 952,600 in 2015, representing almost half of total visitors. CAGR of domestic visitors in commercial accommodation between 2010 and 2015 was 13%.
Origin
Almost 80% came from Java — Jakarta (26%), East Java (20%), Central Java (18%), West Java (13%).
Purpose of Visit
Leisure was the primary purpose of visit at 48%. Business accounted for 11%.
Stayed in commercial accommodation (hotels and villas)
Average length of stay (days overall); 1.8 days in commercial accommodation
Average daily expenditure (USD) in commercial accommodation; $24.40 overall
Source: World Bank MADA, Horwath HTL / Surbana Jurong, 2016
Hotel Market Performance
Horwath HTL's fieldwork produced the only available performance estimates by key tourism area in 2015–2016:
Horwath HTL noted that actual market performance — as measured through their fieldwork — was significantly higher than the figures reported by the NTB Culture and Tourism Office. This is a consistent pattern in emerging destinations where official statistics lag actual trading conditions. The implication for investors is that the headline occupancy figures understate the market's real strength.
Source: World Bank MADA, Horwath HTL / Surbana Jurong, 2016
Visitor Growth Forecasts: The Two Scenarios
World Bank Best Case Scenario
Horwath HTL, to 2041
Premised on significant government support for the southern coast and Mandalika, improved international air connectivity, and sustained environmental management of the Gili Islands:
Total visitors to Lombok by 2041 — nearly doubling from 2015
International visitors alone by 2041, up from 1.03 million in 2015
Projected total annual visitor expenditure by 2041 — 4.5× the 2015 level
Projected guest nights in commercial accommodation by 2041
Source: World Bank MADA, Horwath HTL / Surbana Jurong, 2016
AECOM ITMP Intervention Scenario
Government of Indonesia, to 2045
The government's own plan, produced four years later once the ITMP framework was fully established, projects a more ambitious trajectory driven by the full 25-year investment programme:
Total visitors by 2045 — three times the Business as Usual projection
CAGR domestic visitor growth in Phase 1 (2019–2023)
CAGR domestic visitor growth in Phase 2 (2024–2028) — the acceleration phase
Annual tourism carrying capacity ceiling — the 12M target sits safely below this
Source: AECOM Integrated Tourism Master Plan for Lombok, prepared for Government of Indonesia (BPIW / Kementerian PUPR), 2020
The Accommodation Gap: 82,000 Rooms Short
Both the World Bank MADA and the AECOM ITMP document a structural supply gap that is widening, not closing. The AECOM ITMP quantifies it across every planning phase:
The Non-SEZ Opportunity
The Mandalika SEZ is projected to contribute approximately 9,554 rooms by 2045. This means over 70,000 of the required new rooms must come from the rest of the island — principally the southern coast areas outside the SEZ fence line. The opportunity for non-SEZ development on the southern coast is not a secondary consideration. It is mathematically the majority of the entire island's required accommodation growth.
Source: AECOM Integrated Tourism Master Plan for Lombok, prepared for Government of Indonesia (BPIW / Kementerian PUPR), 2020
Foreign Investment: Who Is Already In
The AECOM ITMP documents a decade of foreign investment activity. Between 2009 and 2017, total investment in Lombok reached Rp 18.6 trillion (approximately Rp 5.3 trillion domestic, Rp 13.3 trillion foreign). Tourism absorbed 65% of all FDI — the single largest sector.
International hotel brands already active in Lombok at the time of the ITMP's publication included Novotel. Brands then in planning included Pullman, Paramount, M Gallery by Sofitel, and Mercure — all in the Mandalika corridor.
By 2017, approximately 30 countries had active investments in Lombok.
FDI by Country of Origin
Source: AECOM Integrated Tourism Master Plan for Lombok, prepared for Government of Indonesia (BPIW / Kementerian PUPR), 2020

Understand the Investment Opportunity
The data is clear. Explore how Saraya Resort fits within Lombok's documented growth trajectory.